Privacy Policy

Effective Date

Effective: August 22, 2025

Scope

This Privacy Policy describes how Absolute Best Pharmacies (abpharmacies.com) collects, uses, discloses, and safeguards personal information in the United States. It applies to information collected through our website, communications, and any online features we control (collectively, the "Site"). It does not apply to third-party websites, services, or content that we do not own or control.

About Absolute Best Pharmacies

Absolute Best Pharmacies ("Absolute Best Pharmacies," "AB Pharmacies," "we," "us," or "our") is owned and operated by Lydia Hartley. Postal address: 2200 W Lawrence Ave, Chicago, IL 60625, United States. Contact: [email protected].

Information We Collect

Categories of Personal Information

Identifiers: name, email address, IP address, unique identifiers, and similar information.
Contact and account information: mailing address, telephone number, and any account preferences if accounts are offered.
Internet or electronic network activity: browsing history on our Site, pages viewed, links clicked, referring/exit pages, timestamps, and other usage data.
Device and technical data: browser type, device type, operating system, language, settings, and cookie identifiers.
Approximate geolocation: derived from your IP address or device settings.
User-generated content: questions, feedback, survey responses, reviews, ratings, or other content you submit.
Health-related information you choose to provide: information about medications, conditions, or health topics you voluntarily submit in inquiries or forms. We treat such information as sensitive and handle it as described below.
Professional information: if you correspond with us in a professional capacity (e.g., as a healthcare professional or vendor).
Inferences: information we derive from other data, such as interests or preferences related to content.

Sources of Personal Information

Directly from you: when you contact us, complete forms, or otherwise communicate with us.
Automatically: through cookies and similar technologies when you use the Site.
Service providers and partners: entities that perform services for us (e.g., analytics, hosting, customer support).

We do not knowingly collect payment-card data through the Site and we do not offer e-commerce at this time.

Notice at Collection for California Residents

We collect the categories of personal information described above for the business and commercial purposes set forth below and retain them as described in the Data Retention section.

Business purposes: providing and maintaining the Site; responding to inquiries; security and fraud prevention; debugging; research and quality assurance; internal analytics; and compliance with legal obligations.
Commercial purposes: marketing, personalization, and measuring the performance of our content and outreach.
Selling or Sharing: We do not sell personal information for monetary consideration. We may share identifiers, internet/electronic activity, and inferences with advertising and analytics partners for cross-context behavioral advertising. You may opt out of such sharing as described in Your Privacy Rights.
Sensitive personal information: We do not use or disclose sensitive personal information for purposes other than those permitted by law. If you provide health-related information, we use it only to respond to your inquiry and do not use it for targeted advertising. California residents may request to limit use and disclosure of sensitive personal information.

How We Use Personal Information

Provide, operate, and improve the Site and our services.
Communicate with you, including responding to requests and sending administrative information.
Personalize and enhance your experience, including content relevance and measurement.
Conduct analytics, research, and quality assurance.
Detect, investigate, and prevent security incidents and fraudulent or illegal activity.
Comply with legal obligations and enforce our terms and policies.
With your consent or as otherwise disclosed at the time of collection.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, web beacons, SDKs, and similar technologies to operate the Site, remember preferences, analyze traffic, and for advertising and measurement purposes.

Strictly necessary cookies: essential for Site functionality and security.
Functional cookies: remember choices and enhance features.
Analytics/performance cookies: help us understand Site usage and improve performance.
Advertising cookies: support personalization and measurement of outreach and ads.

Managing preferences: You can block or delete cookies in your browser or device settings; however, some Site features may not function properly. Where available, you may adjust preferences through our cookie banner or a link in the Site footer. We honor browser Global Privacy Control (GPC) signals as a request to opt out of sale/sharing where legally required.

Do Not Track: Because there is no accepted industry standard for DNT, we do not respond to DNT signals. You may use GPC as noted above.

Disclosure of Personal Information

Service providers/processors: hosting, analytics, security, communications, customer support, and similar vendors under contracts limiting their use of information.
Analytics and advertising partners: to measure and improve content and outreach and, where applicable, for cross-context behavioral advertising (subject to your opt-out choices).
Professional advisors: auditors, attorneys, and consultants under confidentiality obligations.
Affiliates and business transfers: in connection with a merger, acquisition, or asset sale.
Legal, safety, and compliance: to comply with law, respond to lawful requests, or protect rights, safety, and security.
Public or de-identified information: content you submit for public posting or information that has been aggregated or de-identified in accordance with applicable law.

We require our service providers to safeguard personal information and use it only for the services they provide to us.

Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements, resolve disputes, and enforce agreements.

Contact and inquiry records: up to 3 years after your last interaction with us, unless a longer period is required by law.
Analytics and log data: up to 26 months, unless aggregated or de-identified sooner.
Cookie identifiers: according to the cookie type and your browser/device settings.
Deletion requests: if you request deletion, we will delete or de-identify your personal information as required by law, subject to applicable exceptions.

Your Privacy Rights

Depending on your state of residence, you may have the following rights, subject to legal exceptions:

Access/Know: request information about our collection, use, and disclosure of your personal information and obtain a copy.
Correction: request that we rectify inaccurate personal information.
Deletion: request deletion of personal information we collected from you.
Portability: request a portable copy of certain personal information.
Opt out: opt out of sale or sharing of personal information and targeted advertising.
Limit use of sensitive personal information (CA): request limits on use/disclosure of sensitive personal information.
Opt out of certain profiling (where applicable): opt out of profiling in furtherance of decisions with legal or similarly significant effects.
Appeal: appeal our decision regarding your request (CO, CT, VA).
Non-discrimination: you will not be discriminated against for exercising your rights.

How to Exercise Your Rights

Submit a request by email to [email protected] or by mail to: Absolute Best Pharmacies, Attn: Privacy, 2200 W Lawrence Ave, Chicago, IL 60625, USA. Please include your name, the right(s) you are exercising, your state of residence, and sufficient information to verify your identity.

Verification: We may request additional information to verify your identity and authority. Authorized agents may submit requests on your behalf if they provide proof of authorization and we can verify your identity.

Timing: We will respond within 45 days, or notify you of an extension of up to 45 additional days when reasonably necessary. You may appeal a decision by replying to our response or by writing "Privacy Appeal" to the postal address above.

Opt-out of sale/sharing and targeted advertising: Contact us as described above or use the "Do Not Sell or Share My Personal Information" controls available in the Site footer where provided. We process Global Privacy Control (GPC) signals as an opt-out where required by law.

Children's Privacy

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to delete it.

HIPAA and Health Information

Absolute Best Pharmacies is not a healthcare provider, health plan, or healthcare clearinghouse, and the Site is not designed to receive protected health information under the Health Insurance Portability and Accountability Act (HIPAA). Do not submit medical records, prescription numbers, or other sensitive medical details. If you voluntarily share health-related information, we treat it as sensitive, use it only to address your inquiry, and do not use it for targeted advertising.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Transfers

We operate in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, which may have data protection laws different from those in your jurisdiction.

Third-Party Content and Links

The Site may reference or provide access to third-party content or services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

Communications and Marketing

If you receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions in the communication or by contacting us at [email protected]. We may still send you non-marketing messages, such as administrative, transactional, or policy update notices.

Do Not Track

There is no universally accepted industry standard for responding to browser "Do Not Track" signals; therefore, we do not respond to DNT at this time. We honor Global Privacy Control signals as a request to opt out of sale/sharing where legally required.

State-Specific Notices

California Privacy Rights (CPRA)

You may have rights to know/access, delete, correct, opt out of sale/sharing, and limit use of sensitive personal information.
In the past 12 months, for business purposes we disclosed: identifiers; internet/electronic activity; approximate geolocation; inferences; and user-generated content to service providers and partners. We did not sell personal information for monetary consideration. We may have shared identifiers, internet/electronic activity, and inferences with advertising partners for cross-context behavioral advertising.
We will not discriminate against you for exercising your rights.

Colorado, Connecticut, Utah, and Virginia

You may have rights to access, correct, delete, obtain a copy of your data, and opt out of targeted advertising and the sale of personal data.
Appeals: If we deny your request, you may appeal by replying to our response or writing "Privacy Appeal" to our postal address.

Nevada

We do not sell covered information as defined by Nevada law. Nevada residents may submit a request not to sell by contacting [email protected].

Accessibility

We are committed to making our privacy practices accessible. If you need this Policy in an alternative format, contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date above indicates when this Policy was last updated. Material changes will be communicated by a prominent notice on the Site or by direct communication where required by law.

Contact Us

Controller/Owner: Lydia Hartley

Business Name: Absolute Best Pharmacies

Postal Address: 2200 W Lawrence Ave, Chicago, IL 60625, United States

Email: [email protected]